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  • 🍔Noms by Pair Guide
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  • Start generating your meeting minutes
  • Editing your meeting minutes
  • Troubleshooting
  • FAQs
  • Getting Help

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Noms by Pair Guide

Last updated 10 months ago

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Get Started with Noms by Pair

Noms by Pair synthesizes your meeting materials and recordings to automatically generate a first draft of your meeting minutes.

💡 Noms by Pair is only cleared for up to Restricted/Sensitive Normal data. All data is logged in Pair’s local GCC servers.

Start generating your meeting minutes

To start the generation of your meeting minutes, you will need to upload the following information:

  • Titles of your meeting agenda items

  • Any supporting materials/documents of each item

  • An audio recording of your meeting

  • Timestamps for the start time of each item (e.g. item 2 started at 18 min 23 sec of recording)

Once you’ve completed the upload flow, feel free to hop off the platform while the system generates your meeting minutes. You will receive an email notification from Noms by Pair when the generation is completed.

Editing your meeting minutes

Once your meeting minutes have been generated by the system, you can edit the draft directly on Noms.

Troubleshooting

If there are any issues with your minutes generation, you will receive an error message from Noms by Pair to let you know. Below you will find a list of possible error scenarios:

Unexpected Error

There was an unexpected error with your minutes generation. The team has been informed and our support team has been looped in as well.

There is no further action required at this point, but do keep an eye out for updates from the support team.

FAQs

Can I keep using Noms?

Yes! You will continue to have access to your Noms account and can use it for any of your upcoming meetings. If you have enjoyed the experience and found it helpful, please spread the word. Share Noms with your colleagues and encourage them to sign up for our beta.

What's the best way to record my meetings?

Meetings can be recorded in person, hybrid, or virtually.

For in-person meetings:

  • Place the recording device close to the main speakers.

  • Position the device away from sources of constant noise, such as typing sounds.

For hybrid or virtual meetings:

  • Utilise built-in recording features like those available in Microsoft Teams.

What is the difference between Noms by Pair and Transcribe?

The main difference between Noms by Pair and Transcribe is our end product.

While Transcribe and other commercial transcription software deliver a speech-to-text transcription of your meeting, Noms by Pair goes a step further. We provide you with a first draft of your meeting minutes, specifically tailored to meet the requirements of the public service.

Is there a data retention policy in place?

My meetings are usually of a higher security classification. Would you support that?

We currently don't support higher security classification meetings, but it's definitely something we're planning to explore after our initial pilot phase. Thanks for your understanding and patience!

Getting Help

If you have any questions or concerns, please do not hesitate to reach out to our support team via directly.

We don't have a data retention policy in place while we're in beta. However, if you do need to remove any data from our GCC servers, get in touch with our Support Team directly via

You can reach out directly to our Support Team via to get help with Noms by Pair.

🍔
support@pair.gov.sg
https://go.gov.sg/pair-support
https://go.gov.sg/pair-support
Screenshot of Noms notification email
Video walkthrough of the Noms editor